Frequently Asked Questions
Everything you need to know about Resin Rockers supplies and services.
What is the typical shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days depending on the selected carrier and your location.
Do you offer international shipping?
Yes, we ship our resin supplies worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon delivery.
What is your return policy for resin products?
We accept returns on unopened and unused products within 30 days of purchase. Due to the nature of chemical products, we cannot accept returns on opened resin or pigments.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay installments for flexible payment options.
Are your resins UV-stabilized to prevent yellowing?
Yes, our high-quality resins are formulated with advanced UV inhibitors to ensure your artistic creations remain crystal clear and resist yellowing over time.